A refurbished iPhone is a phone that has undergone repairs to be restored and sold. Knowing that Apple is the only manufacturer not to sell its spare parts. Refurbished iPhones are repaired with low-end generic parts. The screen and battery are often replaced by more fragile and less qualitative parts. The chassis including the rear window is very fragile compared to an original iPhone. The rear window breaks quickly at the slightest shock.

A used iPhone is a completely original iPhone. It has never been broken and therefore has not undergone any repairs. They then have 100% of its original parts. This is the best quality iPhone available.

The lifespan of a used iPhone can vary greatly, but is generally estimated to be between 3 to 5 years, depending on the phone's initial condition, usage, and maintenance by its owner.

For every iPhone, we ensure that the battery capacity exceeds 80%. According to Apple, this is the threshold from which the battery is considered to be in excellent condition. However, if you want to get a device equipped with a brand new battery, the option of purchasing the New Battery Pack is available for you.

The New Battery Pack provides a premium battery, equipped with the same TI chip as the original Apple batteries, compliant and CE certified. This battery will be mounted on your iPhone by our specialists before shipping. In addition, this pack includes a 12-month warranty on the component.

All our iPhones are sold with an accessory kit including: a lightning cable and a SIM card extractor.

For each of our devices, we offer a two-year warranty. Any technical malfunction that does not result from physical damage or exposure to liquids will be covered by this warranty. During this period, our customer service will be constantly available to assist you.

We accept payments through Shopify Payments, including credit/debit card transactions, as well as digital payment options such as Apple Pay, Google Pay, and Shop Pay, ensuring a safe and easy shopping experience.

Currently, it is not possible to pay for an iPhone purchase in installments. However, we are currently implementing this option to provide more flexibility to our customers. Stay tuned as we hope to make this option available very soon.

After you place your order, a confirmation email will be sent to you, including your order details and a summary of your purchases. This email legally confirms the purchase and agreement of sale.

You will also be informed by email of any changes regarding the status of your order during the logistics process. Finally, upon shipment, an email will provide you with a tracking number, allowing you to follow your order in real time and know the precise delivery date.

Shipments are made by the carrier Chronopost.

After the carrier has taken charge of the products, the estimated delivery time varies from 48 to 72 hours. Delivery will be made within 2 to 8 business days.

We offer a 21-day trial period to evaluate the device. If the device does not meet your expectations within this time frame, you have the option to return it. To start the return process, please contact our customer service. If you decide to cancel your purchase immediately after making it, contact us promptly so we can stop the shipment and process your refund without waiting for the device to be returned.

If you want to contact customer service, you can write to support@lifone.store or click on contact in the menu.

To initiate a return of your purchase during the 21-day trial period or for a warranty claim, please send an email to support@lifone.store . Once we receive your request, we will communicate the steps to follow.